Refund policy
At Primeblueprints, customer satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help.
Returns
We accept returns within 7 days of receiving your order.
To be eligible for a return, the item must:
- Be unused, unwashed, and in its original condition.
- Have all original tags and packaging intact.
- Not show signs of wear, damage, or alteration.
Items that do not meet these conditions may not be eligible for a refund or exchange.
Non-Returnable Items
The following items cannot be returned:
- Products purchased during clearance or final sale.
- Gift cards (if applicable).
- Customized or personalized products.
Refunds
Once we receive and inspect your returned item, we will notify you of the status of your refund.
If approved, your refund will be processed to your original payment method within 5 -10 business days, depending on your bank or payment provider.
Shipping charges (if any) are non-refundable unless the return is due to our error.
Exchanges
We only replace items if they are:
- Defective
- Damaged during transit
- Incorrectly shipped
Please contact us within 48 hours of delivery if you receive a damaged or incorrect item.
Return Shipping
Customers are responsible for return shipping costs unless the return is due to:
- A defective product
- A damaged item
- An incorrect order sent by us
We recommend using a trackable shipping service when returning products.
Contact Us
If you have any questions about this policy, please contact us:
Email: anshulxbusiness@gmail.com
We aim to respond within 24–48 business hours.